Check out our realizations
Challenges:
Implementing an AI assistant capable of conducting natural conversations while operating based on clearly defined business rules and the current Media Expert product offering. The solution had to understand imprecise needs, translate them into specific selection criteria, operate quickly under high traffic and a large number of SKUs, and meet high security standards.
Dedicated features:
- two AI assistants based on dialogue and controlled recommendation logic,
- natural language analysis and conversion of user statements into structured criteria (recipient, budget, occasion, context)
- recommendations generated exclusively from the current product catalog, taking into account relevance and diversity,
- dynamic product tiles with the ability to narrow down or change the direction of the conversation,
- an architecture in which AI is responsible for intent understanding, while the application layer handles decision logic and security.
Challenges:
Migrating a massive database of 3 million SKUs to a new platform without losing traffic or SEO rankings, while creating an intuitive online store with fast search, a clear category architecture, and a mobile-friendly version.
Dedicated functionalities:
- Advanced search engine with split results for parts and devices,
- Intuitive filters guiding the user step by step to the right product,
- Interactive technical drawings enabling precise part localization,
- New layout and refreshed visual identity,
- Fully responsive mobile version,
- Migration of product and transactional data,
- Integration with ERP system and online payments (iMoje, Przelewy24, Autopay).
Challenges:
Developing an advanced door configuration system enabling personalization Implementing exclusion rules and a price calculation system
Dedicated functionalities:
- Multi-step door configurator with real-time visualization of changes
- Precise and flexible price calculation system accounting for every possible configuration change
- Integration of the store with the company’s internal systems
Challenges:
Developing a VAT calculation system compliant with diverse tax regulations and designing a layout that highlights product quality while being globally appealing.
Dedicated solutions:
- automatic VAT recalculation mechanism for each country,
- dark mode layout emphasizing unique products,
- shopping cart with an automatic shipping cost calculator for any location worldwide.
Challenges:
Integrating furniture element configuration with an external 3D configurator, along with a minimalist layout that emphasizes the qualities of designer products.
Dedicated solutions:
- Architect’s Zone for logged-in users with dedicated permissions,
- pricing module with data import functionality, allowing automatic furniture price calculation,
- minimalist, elegant design highlighting the premium quality of the products.
Challenges:
Creating clear navigation for an extensive catalog of 200,000 products across 870 categories, ensuring ease of product search—especially on mobile devices.
Dedicated solutions:
- intelligent Algolia search engine powered by AI, streamlining the product search process,
- integration with the GiftCard system, enabling the purchase of gift vouchers,
- optimized checkout, allowing product orders to 24 European countries.
Challenges:
Creating an advanced 3D configurator for LED mirrors, enabling the design of millions of product variants, with full ERP system integration and support for sales in 25 languages.
Dedicated functionalities:
- 3D configurator with real-time product visualization, allowing the creation of personalized mirrors,
- integrated order management system for multiple countries in a single admin panel (Multistore),
- automatic integration with the client’s ERP system and popular price comparison platforms.
Challenges:
Creating an automated synchronization mechanism with the PIM system, ensuring automatic updates of product information.
Dedicated solutions:
- full integration with the PIM system,
- clear interface with intuitive product categorization and advanced filters,
- knowledge base (guides, tests, manuals) optimized for SEO.
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Call or write to us: biuro@sungroup.pl